Frequently Asked Questions
We have listed some questions and answers that we are frequently asked, but if you need to ask a particular questions please contact us!
FAQ
1.
What kind of Payment methods do you accept?
We accept all Credit Cards, Debit Cards, Cash, Zelle. In addition to that all drivers have Payment Terminals that accept Apple Pay and Samsung Pay.
2.
If I need a larger vehicle to accommodate all passengers and bags, can you arrange for that?
We currently have three SUV's in our Fleet and the maximum number of passengers our vehicles can carry is 7. In order to ensure we can accomdoate all passengers and bags, please call us or email us with the details we request on the booking page.
3,
I am traveling with young children and they require a carseat for the trip to the airport, can you provide those for us?
Yes we do provide carseats for infants at no additional cost. When you book your trip, please input the carseat you need and the driver will have the carseat ready for your pickup. If you need more than one, please also let us know that.
We currently have
1. Rear facing Carseats
2. Front Facing Car Seats
3. Booster Seats
4.
In case there are any changes to our booking, how do I communicate the change for the pickup or dropoff?
In case there are any changes in your booking, please call us, text us, or email us with the changes and we will ensure to accommodate the change.
Phone number: 408-469-9749
Email: LuxAirportTaxi@gmail.com